Last updated: 4-Feb-2026

Who we are

BOWE IQ Limited is committed to protecting and respecting your privacy.

This policy explains how we collect, use and store personal information when you visit our website at www.bowe-iq.co.uk, contact us via our enquiry form, or email us directly.

BOWE IQ Limited is the data controller and is responsible for your personal data.

Contact details:
BOWE IQ Limited
Underbank Mills, Dunford Road, Holmfirth, HD9 2AR, UK
Email: sales.iq@bowe.com
Phone: +44 (0)1484 556996


What information we collect

We may collect and process the following information:

Information you provide to us

When you contact us through our website or by email, you may provide:

• Name
• Company name
• Email address
• Telephone number
• Any other information you choose to include in your message

Information we collect automatically

When you visit our website, we collect certain information automatically through Google Analytics, including:

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device type
• General geographic location (not precise)

This data is anonymised and used for website performance and improvement only.

How we use your information

We use your information to:

• Respond to your enquiries
• Provide information you have requested
• Improve our website and user experience
• Understand how visitors use our website
• Maintain the security of our website and systems

We do not sell, rent, or trade your personal information to third parties.

Legal basis for processing

Under UK data protection law, we rely on the following lawful bases:

• Legitimate interests – to respond to enquiries and improve our website
• Consent – where you have chosen to contact us or accept cookies
  
  

Google Analytics and cookies
We use Google Analytics to understand how visitors use our website.

Google Analytics collects information such as pages visited, time spent on the site, and general location. This information is anonymised and does not identify you personally.

You can opt out of Google Analytics tracking by disabling cookies in your browser settings.

For more information, see our Cookie Policy

How we store your information

Information submitted through our website or via email is stored securely within our email systems and internal records.

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

We only keep your information for as long as necessary to respond to your enquiry or maintain business records.

Sharing your information

We may share your information with trusted service providers who help us operate our website and email systems (such as website hosting providers and Google Analytics).

These providers are required to keep your information secure and only use it for the purposes we specify.

Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Object to or restrict how we use your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email address].

Links to other websites

Our website may contain links to other websites. This privacy policy only applies to our website. We are not responsible for the privacy practices of other sites.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.